Privacy Policy

1. Introduction

99 Jili ("we," "us," or "our") is committed to protecting the privacy and personal data of all users of the 99 Jili online casino platform, accessible at 99-jili.app ("the Platform"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you access or use the Platform.

This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. It also reflects our obligations under PAGCOR's regulatory framework for online gaming operators.

By registering an account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, please discontinue use of the Platform immediately.

2. Personal Data We Collect

99 Jili collects personal data through various means, including account registration, platform usage, payment processing, and communications with our support team. The categories of personal data we collect include:

Category	Examples	When Collected
Identity Data	Full legal name, date of birth, government-issued ID	Registration & KYC verification
Contact Data	Mobile number, email address, city/province	Registration & account updates
Financial Data	GCash number, bank account details (BPI, BDO, Metrobank), transaction history	Deposits & withdrawals
Technical Data	IP address, device type, browser, operating system	Automatic collection on access
Usage Data	Games played, session duration, betting history, login timestamps	Ongoing platform use
Communications Data	Support chat logs, email correspondence, feedback submissions	When you contact us

We collect only the minimum personal data necessary for the purposes described in this policy. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data, except where required by law or expressly provided by you.

3. How We Use Your Personal Data

99 Jili uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your 99 Jili player account, including processing your 99 Jili login and verifying your identity.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of 99 Jili platform features.
• Regulatory Compliance: To fulfill our obligations under PAGCOR licensing requirements, including Know Your Customer (KYC) verification, anti-money laundering (AML) checks, and age verification (21+ requirement).
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming behavior and implement responsible gaming tools such as deposit limits and self-exclusion where appropriate.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, subject to your communication preferences. You may opt out at any time.
• Platform Improvement: To analyze usage patterns and improve the performance, features, and user experience of the 99 Jili platform.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, 99 Jili processes your personal data on the following legal bases:

• Consent: Where you have given explicit consent, such as for marketing communications or optional data collection.
• Contractual Necessity: Where processing is necessary to perform our contract with you — including operating your account, processing transactions, and delivering platform services.
• Legal Obligation: Where processing is required to comply with applicable Philippine law, PAGCOR regulations, or NPC directives — including AML obligations and age verification.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.

5. Data Sharing and Disclosure

99 Jili does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, and banking partners (BPI, BDO, Metrobank) to facilitate deposits and withdrawals. These parties process your financial data under their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: Third-party KYC service providers engaged to verify your identity and age in compliance with PAGCOR requirements.
• Technology Service Providers: Cloud hosting, data analytics, and customer support platform providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the NPC, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where disclosure is required by law or regulatory directive.
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors where necessary for legal proceedings, compliance audits, or dispute resolution.

All third parties with whom we share personal data are required to maintain appropriate security measures and to use the data only for the specified purpose.

6. Cookies and Tracking Technologies

99 Jili uses cookies and similar tracking technologies to enhance your experience on the Platform. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including maintaining your 99 Jili login session and security tokens. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping us identify areas for improvement.
• Preference Cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing Cookies: Used to deliver relevant promotional content. You may opt out of marketing cookies through your browser settings or account preferences.

You can control cookie settings through your browser. Note that disabling essential cookies may affect the functionality of the Platform, including your ability to log in and play games.

7. Data Retention

99 Jili retains your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law and regulation. Specific retention periods include:

• Account Data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
• Support Communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted or anonymized within thirty (30) days.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with you.

8. Data Security

99 Jili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security audits and vulnerability assessments of Platform infrastructure.
• Multi-factor authentication options for player accounts to prevent unauthorized 99 Jili login access.
• Incident response procedures to detect, contain, and notify affected users of any personal data breach in accordance with NPC notification requirements.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

9. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 99 Jili:

• Right to be Informed: The right to know what personal data we collect and how it is processed — as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 12. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.

10. Children's Privacy

The 99 Jili platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately at the details provided in Section 12.

11. Updates to This Privacy Policy

99 Jili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the policy was most recently revised. Your continued use of the 99 Jili platform following any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

12. Contact Us and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the Platform
• Response Time: Within 15 business days for data privacy requests

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response.

This Privacy Policy was last updated in May 2026 and supersedes all previous versions. By continuing to use the 99 Jili platform, you confirm your acceptance of this policy.